Your Privacy Matters to Us

At Tri Herbs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or contact our team.

1. Information We Collect

When you interact with Tri Herbs, we may collect personal and non-personal information to provide you with a smooth and secure shopping experience.

Your name, phone number, email address, shipping and billing address.
Order details, payment-related information, and purchase history.
Information you provide when contacting us through forms, email, or customer support.
Technical information such as browser type, IP address, device type, and site usage data.

2. How We Use Your Information

We use the information we collect to improve our services and fulfill your orders efficiently.

To process and deliver your orders.
To communicate with you regarding purchases, updates, and customer support.
To improve our website, services, and customer experience.
To send promotional messages, offers, or product updates where permitted by law.
To protect against fraud, unauthorized transactions, and misuse of our website.

3. Sharing of Information

Tri Herbs respects your privacy and does not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers when necessary to operate our business, such as payment processors, courier partners, website hosting providers, and marketing or analytics services. These parties are only given the information needed to perform their services.

We may also disclose information if required by law, to comply with legal obligations, or to protect our rights, customers, and business operations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, understand user behavior, remember preferences, and improve website performance.

To keep products in your cart.
To remember your preferences and settings.
To analyze traffic and improve site functionality.
To support advertising and remarketing activities where applicable.

You can control or disable cookies through your browser settings, although some features of the website may not function properly if cookies are turned off.

5. Payment Information

We take reasonable measures to protect your transaction details. Payment information is processed through secure payment gateways or trusted payment providers. We do not intentionally store sensitive card details on our website servers unless clearly stated and secured by approved systems.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While we work hard to protect your data, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security in every situation.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

Request access to the information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your data, subject to legal or operational requirements.
Opt out of promotional emails or marketing communications.

To make such a request, please contact us using the contact information listed below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before sharing any information with them.

9. Children’s Privacy

Tri Herbs does not knowingly collect personal information from children without appropriate consent. If you believe that a child has submitted personal information to us, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised policy content.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

Website: triherbs.com
Email: triherbs.do@gmail.com
Phone: 03001600216

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